Responsible Gaming

Gaming Should Be Entertainment

Online casinos and gaming should be enjoyed purely as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it with realistic expectations and maintain control over your gaming habits.

Remember: the house always has a mathematical advantage. Never gamble with money you cannot afford to lose.

Age Verification

In Australia, you must be at least 18 years of age to participate in online gaming and casino activities. It is illegal for anyone under 18 to gamble.

All reputable online casinos require age verification during registration. If you are under the legal age, please do not attempt to access gaming platforms.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or others, it may be time to seek help:

• Spending more time or money on gaming than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities from family, friends, or partners
• Borrowing money or accumulating debt to finance gambling
• Neglecting work, school, family, or personal responsibilities due to gaming
• Feeling anxious, irritable, or restless when not gambling
• Lying about the extent of your gaming involvement
• Using gaming as an escape from problems, stress, or negative emotions
• Failed attempts to cut back or stop gambling
• Experiencing mood swings or emotional distress related to gaming outcomes

Self-Help Tools & Controls

Most reputable online casinos offer a range of responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Time Limits: Receive reminders or automatic session timeouts to limit gaming duration
• Reality Checks: Enable pop-up notifications that remind you of time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account or from multiple casinos
• Account Closure: Permanently close your account if you decide to stop gaming

Take advantage of these tools. They are designed for your protection and can help prevent problem gambling from developing.

Get Help & Support

If you're struggling with gambling or suspect you may have a problem, support is available. Australia has excellent resources specifically designed to help:

Australian Support Services

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and support service for Australian problem gamblers and their families. Offers online chat, phone support, and resources.

International Support Services

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free advice, support, and counselling for anyone affected by problem gambling.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Self-exclusion scheme allowing voluntary exclusion from UK-licensed online gambling operators.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Evidence-based information and resources on responsible gambling.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources, referrals, and support for problem gambling in the US.

For immediate crisis support in Australia: Contact Lifeline on 13 11 14 (available 24/7) or access their crisis chat at www.lifeline.org.au

Take Action Today

If you or someone you know is struggling with problem gambling, please reach out for help now. There is no shame in seeking support — gambling problems are treatable, and recovery is possible.

Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 for confidential support.

Your wellbeing matters. The choice to seek help is the first step toward regaining control.